W77 Privacy Policy — Your information is safe with us

1Introduction & Scope

W77 (w77.plus) takes your privacy seriously. This Privacy Policy explains what personal information we collect when you use the w77 website and mobile app, how that information is used, and how we keep it secure.

By using the w77 platform, you consent to this Privacy Policy. If you disagree with any part of this policy, we ask that you refrain from using our services.

We believe transparency is the best policy. This Privacy Policy is written in plain language so every user can easily understand how their information is being used.

2What Information We Collect

W77 may collect your information in several ways. Below is a detailed breakdown of what we collect and why.

3How Your Data Is Used

W77 uses your collected information only for specific, legitimate purposes. We process your data for the following reasons:

• Account Management: To confirm registrations, logins, and profile updates.
• Service Delivery: To operate gaming, betting, deposit, and withdrawal services.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To prevent fraud, multiple accounts, and cyberattacks.
• Bonuses & Promotions: To send you relevant offers based on your gaming activity.
• Legal Compliance: To meet regulatory requirements.
• Service Improvement: To run analytics that improve your experience on the platform.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.

4Sharing Data with Third Parties

W77 may share information with third parties under limited circumstances and within strict guidelines. Those circumstances are clearly outlined below:

• Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions.
• Identity Verification Services: With approved verification agencies for the KYC process.
• Game Software Providers: With licensed game partners to ensure fair gameplay.
• Legal Authorities: To government agencies in response to court orders or lawful investigations.
• Fraud Prevention: To report suspicious activity to industry-standard security databases.

Your information is never shared with third parties for any purpose beyond those stated above. All third-party partners are bound by strict confidentiality agreements.

5Data Protection Measures

W77 uses industry-leading technology to protect your data. Our security framework is outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: All stored sensitive data is kept in an encrypted state.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your login.
• Firewall & DDoS Protection: Active security measures to prevent cyberattacks.
• Regular Security Audits: Regular audits conducted by independent security experts.
• Restricted Access: Only authorized personnel are permitted to access user data.

6Cookies & Tracking Technologies

W77 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: To analyze which pages of the site are most frequently visited.
• Functionality Cookies: To remember your language preferences and settings.
• Analytics Cookies: Used for traffic analysis via tools like Google Analytics.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

7How Long Your Data Is Retained

W77 does not retain your data longer than necessary. The retention periods for different types of information are as follows:

• Account Information: For the duration the account is active and 5 years after closure.
• Financial Transaction Records: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Typically 2 years, or until resolution if a dispute is ongoing.
• Marketing Communications: Consent withdrawal takes effect immediately.

8Your Privacy Rights

As a w77 user, you have several important rights over your personal data. w77 fully respects and upholds these rights.

To exercise any of these rights, contact the w77 support team. We typically respond within 30 days.

9Protection of Children & Minors

W77 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• We may request age verification documents at any time if there is reason for doubt.
• If a user is identified as a minor, their account will be immediately suspended and their data deleted.

10Policy Updates & Contact

W77 may update this Privacy Policy from time to time. For significant changes, we will notify you via your registered email or through a notice on the platform.

Continued use of w77 after a revised policy is published will be considered your acceptance of the updated terms. We recommend checking this page regularly.

Contact us for any questions or concerns regarding our Privacy Policy:

For more details, please visit our Terms and Conditions and Responsible Gaming View Page.